Privacy Policy

If you use a contact form on our sites, for example to ask us a question, or to query the status of an order, you will be asked to supply us with your name and an email address so that we can reply to your enquiry. We don’t store this name and email address for more than 12 months from the time you first contact us, unless you contact us again within that time. After 12 months, your personal information from using one of our contact forms is deleted from our server. We never share your personal data with anyone else, or use your email address to contact you for any other reason, without your consent.

If you are a teacher or school, we may contact you if you have purchased an Educate.ie textbook, paper or product within the last 2 years, but this will only ever be in relation to a similar product. We may also contact you if you have subscribed to our mailing list via a promotion or one-click subscription from Educate.ie or an Educate.ie affiliated site. We will not send you marketing or other information emails without your consent. And of course, after that, you can unsubscribe from those emails at any time.

Any personal information (for example, your name, your email address, your postal address, or your phone number) submitted on our sites is stored securely on our servers for as long as you choose to use that service. We will delete your personal data at any time if you ask us to. If you haven’t logged in to an account on one of our sites for more than 3 years, we will delete your account, but you can open a new account any time you wish.

Your log in passwords are encrypted on our server – this means we never see or have access to your passwords after you submit them on our sites.

When you log on to Educate.ie, or Educateplus.ie, we may send one or more cookies – a small file containing a small amount of data – to your computer or other device that uniquely identifies your browser. We may use cookies to improve the quality of our services, including: storing user preferences, improving search results, tracking user trends, such as how people search. You can delete (or empty) your browser cache any time you wish to remove cookies from your computer. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Walsh Educational Books Unlimited Company features and services may not function properly if your cookies are disabled.

When you access our sites, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

We do not have control over the sites displayed as links from within our various services, for example an external site listed as a project research resource on Educateplus.ie. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures. We restrict access to personal information to Walsh Educational Books Unlimited Company employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination of their employment and criminal prosecution, if they fail to meet these obligations.

When we receive formal written complaints at this address, it is Walsh Educational Books Unlimited Company’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Walsh Educational Books Unlimited Company and an individual.

In the highly unlikely event of a data breach, Walsh Educational Books Unlimited Company will notify the Data Protection Commissioner of all data breaches without undue delay and where feasible within 72 hours. If the breach is likely to result in high risk to affected customers we will inform those customers without undue delay.

We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.